A Seller's Guide on How to Handle Showing Feedback

A Seller's Guide on How to Handle Showing Feedback

Selling your home can be stressful at times. The sign is in the yard, the lock box is on the door & your house is finally active in the MLS & third party sites. Now, you’re eagerly waiting to hear what potential buyers thought of your property. Feedback is imperative for sellers, especially for those whose homes might be taking a little longer to sell than anticipated. Here is my best advice when you start getting feedback from showings.

  • First & foremost, don’t take comments too personally. If somebody says that your home smells bad, you can fix the problem ASAP, so that other potential buyers don’t have the same issue.
  • Focus on the things that are changeable. Paint, lighting, temperature, decor and staging are all pretty easy fixes. There is no sense to fret over the comments about the busy street, lack of 3 car garage or placement of power lines.
  • Feedback helps both the Realtor and the Seller. If I get a comment stating that the buyers didn’t like the paint color in the kid’s bedroom, I can call my seller to see if they’d be willing to fix that problem.
  • If a showing agent has trouble with the key & had a hard time accessing the property, we want to know. Same goes for odors, décor, how the home showed, etc.
  • If 10 potential Buyers go through a property with similar feedback, then it’s probably time to address and fix the problem, if you can.
  • At times, you’ll get Buyers who forget or ignore your feedback requests, that’s why you have us to chase them down!
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